Benefits Employee Self Service
Discussion List
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the … -
"Enroll in Benefits that matter to you" page takes 3 + Minutes to Load in RedwoodSummary: From Self-Service Enrollment, when we select the section called 'Enroll in Benefits that matter to you', the section takes 3+ minutes to load before the option … -
Redwood-Can the Get to know your benefits task under Self-Service Enrollment page be role based?Summary: Can the 'Get to know your benefits' task be customized by job role? We want to customized this task to be able to appear differently based on the user job role.… -
Open Enrollment new rates reflects old rates for Dental Basic PlanWe are facing an issue : The issue is the dental employer rate was incorrect for the month of January, ( Life Event - Open as on 1.1.25). The employee rate was correct. …
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Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c…
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Redwood Benefit Self service your benefits enroll nowSummary: Redwood Benefit Self-service your benefits enroll now page how to disable/remove the page. Please suggest. Content (please ensure you mask any confidential info…
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Benefits ESS not enforcing dependent designation maxSummary: Employees are able to enroll more than one spouse in benefit plans and not receive error. The error is enforced and displayed on the benefit administrator side.… -
Payroll to Benefit Calculation VisibilityInviting inputs from experts on feasibility of a requirement where we need to display a calculation (which is result of payroll processing, logics sit at payroll level) … -
Unrestricted processing limited to only once in a daySummary: We have a case where emp enter the Self service flow and enrolls in a unrestricted plan which has dependent designation as well. Later on the same day , he adds…
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List of Values not showing under Life Event > Data ChangesSummary: We have many Grades in System going from A0.1-A0.30, B0.1-B.10, like so till X0.1-X0.2. I want to trigger a Life Event for a person who goes from Any Grade to X…
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Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox.Summary: Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox. Content (please ensure you mask any confidential information): Documen…
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Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n…
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Restrict Employees from editing and submitting pending actions from Self serviceSummary: Employees are able to able edit and submit pending actions from Self service redwood Navigation : ME-BENEFITS →PENDING ACTION For New hire life event ,ADHOC CHA…
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Redwood Hide some fields on People to Cover page in Self Service benefits UI Need inputsSummary: Need pointers on how to hide some fields in the contacts/People to cover page in Benefits Self service page-REDWOOD Content (please ensure you mask any confiden…
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: In the new Redwood Benefit Self Service Page we have Quick Actions links We need to hide Quick Action of Temporary Id Card, Primary Care Physicians and others. …
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Post election fast formula for CDHP-HSA Validation fails where the plan goes to suspend modeSummary: Content (please ensure you mask any confidential information): We have the following requirements Post Election validation - IF Employee chose CDHP ,he needs to…
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Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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FSA Enrollment droppedSummary: FSA Enrollment dropped Content (please ensure you mask any confidential information): During Open Enrollment last 10/28/2024, the employee enrolled Healthcare F…
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Hide Contact Update Information in 'My Contacts' (Benefits Section)I need to hide the contact update details in “My Contacts”, but in VB, there’s no option available to hide this data. Has anyone managed to do this? Could you explain ho… -
Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
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How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
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We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
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How to customize the Redwood Benefits Enrollment Summary "cards" on Self Service Landing pageHow to customize which enrollments "cards" and how many enrollments "cards" are shown within the Redwood Benefits Self Service Landing page, Enrollment Summary section? …
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Unable to Update dependents GenderSummary: We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender infor…
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Redwood Benefit Plan comparison tool - Can we choose which rate to display?Summary: Hi, In setting up the plan comparison tool for the first time for our rollout with Redwood, I see both medical and dental comparisons, the displayed cost is def…
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25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…